A just culture is a culture of trust, learning and accountability. In the wake of an incident, a restorative just culture asks: ‘who are hurt, what do they need, and whose obligation is it to meet that need?’
‘Just Culture’ examines the transformation in one organization – Mersey Care, an NHS mental health trust in the UK. The film documents Mersey Care’s journey toward a just and learning culture, which has repaired and reinvigorated relationships between staff, leaders and service users.
To watch this film, click here: https://www.youtube.com/watch?v=bu9yhdOegm8