Project Deliverables

Date Added

15/12/2015

Version Number

0.6

Keywords

Resilience, Crisis Management, Review, Air Traffic Management, Healthcare

The DARWIN project is developing state of the art resilience guidelines. It is therefore important for the DARWIN project to build upon the existing knowledge base about what resilience is and how to make or keep crisis management resilient. This report therefore presents a catalogue of how academics and practitioners in multiple areas describe resilience.

The report is based on a substantial review of resilience literature covering several hundred articles, as well as interviews with nearly two dozen practitioners that were asked about their working practices and needs related to resilience. The report focuses on definitions, theories, concepts and models that are useful to reason about what resilience is, and practices and needs in crisis management today that go into how and why to be resilient.

Up to know, we did not find a similar systematic literature review in the areas of resilience, community resilience, resilience engineering and crisis management. This catalogue therefore serves as a foundation for the DARWIN team developing the resilience management guidelines, as well as an overview of the current state of knowledge that practitioners and researchers can read to get to know more about resilience.

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Contact project DARWIN if you would like to know more about the DARWIN Community of Practitioners (DCoP) and become a member: http://www.h2020darwin.eu/

Date Added

05/02/2016

Version Number

0.6

Keywords

Resilience, Resilience Engineering, Crisis Management, Concepts, Practices, Approaches, Nominal Group Technique, Modified Delphi Process, Evaluation criteria

Readers from the DARWIN project will use this document as a basis for their work towards establishing requirements for resilience management guidelines as well as the development of the guidelines themselves. The document may also be useful for policy and decision-makers as well as first responders in prioritizing their efforts aimed at achieving resilient organizations and communities.

This deliverable describes three main elements:

  1. a set of criteria for evaluating concepts, approaches and practices in relation to their appropriateness to be incorporated in resilience management guidelines;
  2. consolidated and uniformly phrased categories of concepts, approaches and practices, identified based on the findings of DARWIN Deliverable D1.1 (Consolidation of resilience concepts and practices for crisis management), for the purpose of their evaluation in regard to incorporation in resilience management guidelines; and
  3. a set of the most appropriate concepts, approaches and practices for incorporation in resilience management guidelines, prioritized according to their level of importance. All three sets of items were derived through iterative methods, using a Nominal Group Technique and a Modified Delphi process to achieve consensus among DARWIN consortium, Community of Crisis and Resilience Practitioners (DCoP)* members and additional content experts from the crisis and resilience management domains.

*Contact project DARWIN if you would like to know more about the DCoP and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

24/05/2016

Version Number

0.7

Keywords

Resilience, Resilience Engineering, Crisis Management, Requirements, Guidelines

This document is intended as the single source of requirements, and the baseline, for the DARWIN Resilience Management Guidelines (DRMG), stemming from both academics and practitioners.

This deliverable describes the requirements for the DARWIN Resilience Management Guidelines (DRMG) to be developed within this project.

It contains requirements derived from:

  1. an extensive literature survey on resilience concepts, practitioner practices, definitions, needs, and issues, from which criteria were generated and concepts condensed and agreed-upon;
  2. a workshop where practitioner organisation experts discussed the content and practice of developing and evaluating current guidelines;
  3. a literature search on guidelines for writing and implementing guidelines;
  4. an ongoing project-wide scoping discussion; and
  5. the Description of Action (DoA).

The requirements specification encompasses 124 requirements for consideration during the development and evaluation of the DRMG. Of these, 92 requirements have been posed on the product, i.e. the DRMG; 26 requirements have been posed on the process of developing the DRMG; and 6 requirements have been posed on the process of evaluating the DRMG.

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Contact project DARWIN if you would like to know more about the DARWIN Community of Practitioners (DCoP) and become a member: http://www.h2020darwin.eu/

Date Added

31/01/2017

Version Number

1.0

Keywords

Resilience, Resilience Engineering, Resilience Management, Crisis Management, Development, Guidelines, Knowledge Management, Semantic wiki

Readers from the DARWIN project are the primary target for this document, since it synthesizes the guidelines development process and content, and aims especially to support the evolution of the process, consolidation of more mature generic resilience management guidelines, and use of existing guidelines for evaluation and training purposes.

In addition, readers from industry and researchers interested in the directions and advancement of the project can already use this document as a source of inspiration for their own purposes. The development process is described in detail and with a critical view. It aims to be replicable, therefore to be a basis for similar efforts. The guidelines are developed for those with responsibility for protecting the population or critical infrastructure/services, from policy to practice, and can be used as guidance to improve crisis management based on resilience concepts.

The deliverable provides an initial description of the guidelines development process and its outcome, a set of DARWIN Resilience Management Guidelines. As the presentation of an on-going, evolving development effort, it will be revised in deliverable D2.4, the final project deliverable about the DRMG.

The deliverable describes how, starting from initial requirements and data, the project has defined and advanced:

  • The definition of the object of design, i.e. of the nature of the guidelines. The guidelines are constituted of elementary Concept Cards (CCs), and organized by themes, categories and relationships.
  • A development process: multi-step collaborative and iterative process that integrates generic and adapted guidelines development, and evaluation process.
  • A development platform: Wiki-based prototype application that supports the collaborative development of guidelines, as well as their review by external experts.
  • The development outcome at the time of the production of the deliverable: 10 generic concept cards representing 5 different themes and organized in a concept map.

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Contact project DARWIN if you would like to know more about the DARWIN Community of Practitioners (DCoP) and become a member: http://www.h2020darwin.eu/

Date Added

31/10/2017

Version Number

1.0

Keywords

Resilience, Crisis Management, DARWIN Resilience Management Guideline, Concept Card, HealthCare, Adaptation process, evolving process, methodology, SWOT analysis, adaptability assessment and criteria, interview, DARWIN wiki

This document is useful for policy makers, healthcare crisis managers, healthcare critical infrastructure managers and community of practice and other critical infrastructures as a source of inspiration when adapting resilience guidelines for their domains. Readers from the DARWIN project will use this document as a basis for training and evaluation of the resilience management guidelines as well as the update of the generic guidelines themselves. Therefore, the guidelines adapted to the healthcare domain will help healthcare organisations to enhance their resilience capabilities and practices and support system response when facing expected and unexpected events.

The DARWIN project considers the Healthcare and Air Traffic Management (ATM as the two application domains chosen to investigate the resilience of critical infrastructures. The main purpose of this deliverable D2.2 is to adapt the DARWIN Generic Resilience Management Guidelines and their “building blocks (Concept Cards) to the Healthcare domain.  This document includes the description of the overall adaptation process consisting of two main phases:

  1. the assessment for the adaptability of the generic DRMG/concept cards by means of a quantitative and qualitative SWOT analysis;
  2. the adaptation of the generic DRMG/concept cards to healthcare domain, and the release of the adapted guidelines/concept cards. The adapted concept cards were also included. This report is complemented with a DARWIN DRMG Wiki*.

To ensure cross-sector applicability, a new EU-Wide DARWIN Community of Crisis and Resilience Practitioners (DCoP)* including stakeholders and end-users from various domains and critical infrastructures have been established. Members of DCoP provided useful practical feedback on the guidelines.

*Contact project DARWIN if you would like to know more about the DCoP or the WiKi and become a user: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

31/10/2017

Version Number

1.0

Keywords

Resilience, Crisis Management, DARWIN Resilience Management Guidelines, Concept Card, Air Traffic Management (ATM), Adaptation process, evolving process, methodology, SWOT analysis, adaptability assessment and criteria, interview, DARWIN wiki

This document will be useful for policy makers and managers as a source of inspiration when adapting resilience guidelines for their domains. Readers from the DARWIN project will use this document as a basis for training and evaluation resilience management guidelines as well as the update of the generic guidelines themselves. Therefore, the guidelines adapted to the Air Traffic Management (ATM) domain will help ATM organizations to enhance their resilience capabilities and practices and support system response when facing expected and unexpected events

The DARWIN project considers Healthcare and ATM as the two application domains chosen to investigate the resilience of critical infrastructures. The main purpose of this deliverable D2.2 is to adapt the DARWIN Generic Resilience Management Guidelines and their “building blocks” (Concept Cards) to the ATM domain. The overall adaptation process consists of two main phases:

  1. the assessment for the adaptability of the generic DRMG/concept cards by means of a quantitative and qualitative Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis;
  2. the adaptation of the generic DRMG/concept cards to ATM domains, and the release of the adapted guidelines/concept cards.

The results of the adaptation are the adapted concept cards. These have been improved by means of DCoP workshop, implementation of the Pilot Cases, performed during June 2017 and October 2017, both in the healthcare and ATM domains.

As result of this process, the adapted concept cards are included. To ensure cross-sector applicability, a new EU-Wide DARWIN Community of Crisis and Resilience Practitioners (DCoP)* including stakeholders and end-users from various domains and critical infrastructures have been established. Members of DCoP have experiences and provide practical and useful feedback on the guidelines.

*Contact project DARWIN if you would like to know more about the DCoP and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

09/09/2016

Version Number

2.0

Keywords

Resilience, Resilience Engineering, Crisis Management, Formats, Guideline Review

This Deliverable (D3.1) aims to offer proposed formats and access to the DARWIN Resilience Management Guidelines (DRMG)* that will be developed during the course of the project. The formats and shall be easily adopted and used by end-users in the resilience and crisis management community. This deliverable is based on the DARWIN practitioner and academic requirements for resilience management guidelines, which are available in deliverable D1.3. Furthermore, a survey concerning existing format and access to crisis management guidelines used by target end users designed has been carried out and results from ongoing parallel tasks and the DARWIN Community of Crisis and Resilience Practitioners (DCoP)* workshop and its resultant deliverable, D5.2.

After a brief explanation of the rationale and processes for compiling the strategy, the requirements for representation of the guidelines are examined. This addresses target end-users, which have been informed by a variety of sources, including the aforementioned deliverable D1.3, the stakeholder mapping, as well as feedback from end-users and practitioners.

Furthermore, prevalent guidelines formats and access currently in use among end-users are described and guidelines in the Healthcare, ATM and Oil and Gas industries are examined. These are complemented by a survey of end-users and a summary the most common forms of access.

Additionally, the wiki application developed in DARWIN for effective knowledge management and updating is introduced and an outlook given, how the development of the guidelines will proceed in course of the project.

*Contact project DARWIN if you would like to know more about the DRMG or the  DCoP  and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

28/04/2017

Version Number

1.0

Keywords

Resilience, Resilience Engineering, Crisis Management, Formats, Guideline Review

This Deliverable (D3.2) aims to offer proposed formats and access to the DARWIN Resilience Management Guidelines in order that they may be easily adopted and used by end-users in the resilience and crisis management community. D3.2 is an update of Deliverable D3.1, therefore some parts contain the same information as in D3.1, but these parts are further elaborated. This document presents the final strategy for the diverse representation of the DARWIN Resilience Management Guidelines (DRMG) and takes the completion of D2.1 Generic Resilience Management Guidelines and the survey after the second DARWIN Community of Practitioners Workshop into account as well.

The revised mapping of the stakeholders confirmed that the primary target users of the DRMG are executives in the critical infrastructure and crisis and resilience professionals, but revealed a larger need in Non-Governmental Organisations (NGOs) and in the civil protection area.

Prevalent guidelines formats and access currently in use among end-users are presented and analysed with a focus on guidelines in the Healthcare, ATM, and Petroleum industries. These are complemented by a survey of end-users which was carried out by in 2016. In 2017, a survey was conducted among DARWIN Community of Practitioner (DCoP) members. Furthermore, interviews with representatives of a water utility company, a transportation administration, and a civil protection organization were carried out. According to the survey, web applications are considered most suitable for crisis managers whereas a wiki is thought to be more useful for organisation leaders, but least useful for frontline operatives. The latter are considered to be served best by mobile applications and field manuals.

Additionally, the DCoP recommends the usage of short versions of the concept cards and welcome adopted guidelines to their specific fields.

The wiki mentioned is being developed by the DARWIN team to facilitate the knowledge management of the concept cards developed in WP2 and to ensure suitable access to them.

While the work on delivery formats has largely concentrated on electronic media through the use of the DARWIN wiki, future formats representative of envisioned uses include paper copies of guidelines and field manual.

Readers from the DARWIN project will use this document and associated templates for elaboration of the DRMG. This document may also be of use to practitioners and researchers interested in the development of resilience management guidelines for crisis management.

Date Added

30/11/2017

Version Number

1.0

Keywords

Resilience, Resilience Engineering, Crisis Management, Training, Serious Games, Innovation Games

Readers such as Critical Infrastructure managers, practitioners, front-line operators may use this document as training material and introduction to resilience management. It aims to enhance understanding on resilience management during crisis and everyday situations. Readers from the DARWIN project can use this document during evaluation or workshops associated to development of resilience management guidelines.

The main purpose of this deliverable is to describe the DARWIN Training and Maintenance Package (TMP). This TMP is composed of the following main items:

  1. DARWIN Wiki tutorial to access, the DRMG and associated resilience Concept Cards (CCs)
  2. Power point slides that introduce the DRMG, the “DARWIN’s Guide to the DRMG and CCs”
  3. A set-up for a DARWIN Training for Operational Resilience Capabilities (D-TORC)-game using a case study containing specific elements from CCs and the pilot evaluation, with special emphasis on how surprises challenge existing plans, procedures and presumptions
  4. Academic course proposition on Resilience management based on the DRMG

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice. To ensure cross-sector applicability, a new EU-Wide DARWIN Community of Crisis and Resilience Practitioners (DCoP)* including stakeholders and end-users from various domains and critical infrastructures have been established. The TMP benefits from inputs given by members of DCoP.

*Contact project DARWIN if you would like to know more about the DCoP and become a member: http://www.h2020darwin.eu/

Date Added

09/06/2016

Version Number

0.7

Keywords

Resilience, Resilience Engineering, Crisis Management, Emergency, Realist Evaluation, Critical Event, DARWIN Resilience Management Guideline, Cascading Effects

This deliverable   describes   the   strategy   and   plan   to   evaluate   the   DARWIN   Resilience   Management Guidelines (DRMGs) in the context of Task 4.3 (Evaluation Cycles of Guidelines).

The proposed methodology for evaluation is grounded on a Realist Approach, based the framework called I-CMO (Intervention-Context-Mechanism-Outcome). It is a formative and iterative approach, which requires the evaluation activities to be grounded in realistic scenarios, involving a purposive sample of stakeholders. The methodology distinguishes the initial evaluation of the generic DRMGs from the evaluation of the more mature version of guidelines that will be based on the organisation of pilot exercises. The evaluation takes into consideration the requirements identified in DARWIN D1.3 (Practitioner and academic requirements for resilience management guidelines) as well as the feedback received in occasion of the first DARWIN Community of Crisis and Practitioners (DCoP) Workshop, reported in D5.2 (DARWIN CoCRP resilience concepts, users and academia interactive workshops).The  deliverable  also  describes  in  detail  five crisis management  scenarios and elaborates  on  the  criteria adopted to select them. Beyond the scope of Task 4.3, the proposed evaluation strategy can be used outside DARWIN by organisations interested in evaluating the implementation of their own resilience concepts.

*Contact project DARWIN if you would like to know more about the DCoP and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

09/12/2016

Version Number

1.0

Keywords

Resilience, Resilience Guidelines, Crisis Management, Evaluation of the Guidelines, Scenario Development, Pilot Cases, Focus Groups

The purpose of this deliverable is to report about the first evaluation of DARWIN Resilience Management Guidelines (DRMG)* by potential end users. Being a first evaluation, only a sub-set of the guidelines has been analysed, in the context of two focus group meetings with representatives of the DARWIN end users (ISS, ENAV, KMC) and by means of a survey administered after a DARWIN Webinar, addressed to the DARWIN Community of Practitioners (DCoP)* members. The sub-set of guidelines consisted of three so-called concept cards that contain the information on specific resilience concepts, together with a set of proposed resilience management actions.

Internally to DARWIN, the deliverable is an input to the D2.1 “Generic Resilience Management Guidelines” where a full set of concept cards is developed, to become the building blocks of the overall DARWIN Resilience Management Guidelines (DRMG). From a WP4 evaluation perspective, the achieved results are then taken into consideration in the preparation of the Pilot Exercises (D4.3) were the concept cards are expected to be applied to specific examples of crises and evaluated in the Final Evaluation report (D4.4)

Externally to DARWIN, the deliverable can be useful to practitioners and researchers involved in developing resilience management approaches, as a methodological support concerning evaluation.

The initial evaluation has been mainly based on the I-CMO framework (Intervention – Context, Mechanism, Outcome), in order to find out “what works?”, “for whom?”, “how?” and “under which circumstances?” The I-CMO approach is described in the previous D4.1 Evaluation Plan.

Another important content in the deliverable is an updated version of the scenarios representing different types of crisis to be used as reference in the Pilot Exercises. These scenarios were firstly elaborated in the context of D4.1, but required improvements that were asked in the context of the first EU Commission review of the DARWIN project.

*Contact project DARWIN if you would like to know more about the DRMG or the DCoP and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

17/08/2015

Version Number

1.0

Keywords

The Community of Crisis and Resilience Practitioners (CoCRP) allows for easy, open communications between the various project partners, and was set up with a view to be continued beyond the lifetime of the project. This deliverable lays out the initial description of the Terms of Reference, which will provide a framework for a common work method between the CoCRP and the DARWIN partners. The CoCRP is an open association that provides interactive communication between practitioners, researchers and professionals in the crisis and resilience fields. It was set up as a platform through which project partners and other relevant stakeholders could share and diversify data, methods and ideas to the benefit of all those involved.

*Contact project DARWIN if you would like to know more about the renamed DARWIN Community of Practitioners (DCoP) and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

28/10/2016

Version Number

0.6

Keywords

Resilience, Resilience Engineering, Crisis Management, Interactive, Workshop, End- users, Practitioners; Innovation games

The aim of this deliverable is to describe the process behind and results from the Community of Crisis and Resilience Practitioners workshop (DCoP)* held in April 2016 in Linköping, Sweden when resilience practitioners within different disciplines and countries, at different levels, such as: policy makers, managers, service providers and first responders participated. The purpose of the workshop was to facilitate the sharing of experiences as well as to provide feedback on DARWIN developments.

This unique multidisciplinary and multi- sectorial gathering facilitated the work to discover, evaluate and define the resilience term. This deliverable illustrates feedback provided by DCoP members as a means to increase relevance and usefulness of project results in terms of addressing needs concerning resilience management;

  • Experience how real cases have been managed in a resilient way within different domains e.g. railway, aviation and healthcare.
  • Useful format and content of guidelines.
  • Challenges and key factors when developing generic guidelines.
  • How concepts important for resilience can be trained.
  • Vital aspects in order to increase resilience.

*Contact project DARWIN if you would like to know more about the DCoP and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

31/05/2017

Version Number

2.0

Keywords

Resilience, Resilience Engineering, Crisis Management, Interactive, Workshop, End- users; Practitioners

This deliverable describes the process and results of the 2nd DARWIN Community of Practitioners workshop (DCoP WS2, held 28th – 29th of March 2017 in Linköping, Sweden). The results will be of great interest to many stakeholders, at different levels from policy to practice, involved and interested in resilience in crisis management. Readers such as practitioners (in industry, Government or NGOs) and academia will find a body of up to date knowledge relevant to resilience and crisis management and clearly presented.  This report describes how the interactive workshop contributed to the creation of the guidelines though participants’ critical view and enhancement on the operationalization and deployment of the DARWIN Resilience Management Guidelines (DRMG)*. Readers from the DARWIN project can use feedback provided by DCoP* members as a means to increase relevance and usefulness of project results in addressing some of the needs of resilience management. The report describes the following content and insights:

  • The DARWIN project contribution to resilience in crisis management.
  • How to assess brittleness and sources of resilience.
  • Input for concept cards adaptation.
  • Group work on evaluation of the guidelines focusing on collaboration.
  • Responses on DARWIN Wikipedia and additional useful guideline format.
  • Feedback for the adaption of training to the scenarios envisaged for the pilot trials.
  • Description of the variety of domains and experiences represented within the community.

 

*Contact project DARWIN if you would like to know more about the DCoP and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

09/09/2016

Version Number

2.0

Keywords

Resilience, Resilience Engineering, Crisis Management, Communication, Dissemination, External Collaboration, Audiences, Stakeholders, Messages, Channels

Dissemination, Communications, Exploitation and External Collaboration in the context of the DARWIN project aims to ensure longevity of DARWIN project results, specifically the DARWIN Resilience Management Guidelines (DRMG)*, through their uptake and use with key groups of stakeholders. This will be achieved by widespread dissemination and targeted communication activates aimed at relevant stakeholders to ensure knowledge and uptake of project results.

Deliverable 6.1 outlines the strategic dissemination, exploitation and external collaboration approach in the DARWIN project when communicating and engaging with project partners, members of the DARWIN Community of Practitioners (DCoP)*, external stakeholder groups and other target audiences. Note that audiences and stakeholders are used interchangeably to refer to groups to whom DARWIN will direct its messages.

This Communication and Dissemination Strategy details DARWIN’s Key Messages and Stakeholders and outlines the overall Communications Strategy, in a Communications Framework, which relates Key Messages, Stakeholders, Communications Channels and Activities.

The overall Dissemination Strategy details what exactly DARWIN aims to disseminate and how. It also explains DARWIN’s processes and procedures surrounding Intellectual Property Rights (IPR), as well as procedures surrounding publications, events and conferences and open access of research data.

The DARWIN Communications and External Collaboration strategy provides details on Objectives, What DARWIN is communicating, and what channels and activities is used to communicate.

Progress made against objectives is outlined in the form of a Key Performance Indicators (KPIs) table. This examines the activities carried out so far and how they compare to the objectives stated in the DoA. It also describes the current status and work carried out to date, as well as plans for the future.

Information on the development and future directions of WP6 is also covered, especially what is foreseen for D6.3 (Dissemination, exploitation and external collaborations strategy [update of D6.1]) due in M24 of the project and D6.4 (Plan for business and exploitation of results [preliminary]), also due in M24 of the project.

*Contact project DARWIN if you would like to know more about the DRMG or the DCoP and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

Date Added

09/09/2016

Version Number

2.0

Keywords

Resilience, Crisis Management, Dissemination, communications channels, target audiences, online communications, key messages, marketing materials, videos, impact, key performance indicators, Crisis and Resilience Community

The purpose of this deliverable is to outline the approach of Work Package 6 (WP6) to the presentation of the DARWIN project to external audiences. The Deliverable provides the reader with an overview of the work conducted during the first year of the DARWIN project to present it to external audiences. Additional channels which will be employed in the coming two years of the project are also described.

The presentation of the project encompasses all channels which will visually represent the project and its research to external audiences. It is a practical extension of the project’s overall Dissemination and Communication Strategy (see D6.1 Dissemination, Exploitation and External Collaboration Strategy).

Deliverable 6.2 outlines how the DARWIN project is presented to external audiences, including the crisis and resilience community, academia, members of the general public and media.

The deliverable is broken into two sections- presentation of the project and outcomes for year one; and future directions for presentation of the project. Since the project began, a logo has been designed as well as a project colour palette and style guidelines. The website was created and went live on the 18th August 2015, two months after the project started. The website is updated regularly with project news posts which are written by the DARWIN consortium and proofread and uploaded by the dissemination partner.

The Key Performance Indicators (KPIs) outlined for presentation of the project in the project’s Description of Action are compared to the outcomes achieved following year one of the project.

This report outlines how the presentation of the project will evolve. New dissemination channels will be employed and current channels will be developed in line with the project’s dissemination strategy. A series of project videos outlining outcomes from key project meetings and project results will be produced. The videos will be promoted on a dedicated YouTube channel and across all online platforms.

The effectiveness of the presentation of the project will be reviewed at monthly project teleconferences with participating DARWIN project partners. In addition, the dissemination partner will review the progress of the KPIs on a quarterly basis. A dedicated KPI tracker has been created and it will be used to document the performance of channels throughout the lifetime of the project.

Contact project DARWIN if you would like to know more about the DARWIN Community of Practitioners (DCoP) and become a member: http://www.h2020darwin.eu/

The DARWIN project aims to develop state of the art resilience guidelines and innovative training modules for crisis management. The guidelines, which will evolve to reflect the changing nature of crises, are developed for those with responsibility for protecting the population or critical infrastructure/services. They will be useful for everyone directly involved, and with an interest in, crisis management from Policy to Practice.

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If you would like any further information on DARWIN, it activities or the DARWIN Community of Practitioners please get in touch by using the form provided to send us an email.

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