Anticipate threats, opportunities and cascade effects. It is not only about identifying single events, but how parts may interact and affect each other.
Emergency situations occur suddenly and without warning. Therefore, organizations must be prepared and adapt their functions to respond to emergency events as quickly as possible. Among those situations, some of the events are expected while others, could be unexpected with different nature. Roles, training, strategies, and procedures must be in place to provide such capacity, using an all-hazards approach which considers the common denominator of emergency situations in different areas, building a generic response plans that can be adapted to a specific event.
The card supports the development and the maintenance of Alternative Working Methods (AWMs) in case of system failure. System failures are situations in which an essential component to ensure continuity in the service offered by the organization is either lost or functioning in a degraded mode and there is no backup, emergency or contingency solution available by design. Applying an AWM means performing one or more activities within the organizations in a way which is remarkably different from what described in existing procedures or practices, in order to bypass the constrain created by the system failure. It may imply following different steps in the way to perform the activity, using different tools or cooperating with different people (or all of the above) with respect to what is normally done without the system failure.
The assessment and monitoring of community resilience prior to, during and after the occurrence of crises allows policy makers to establish interventions and plans in collaboration with community leaders and members, in order to ensure communities will be better able to manage and recover from future events.
One of the aims of Resilience Engineering is to learn from the everyday performance and from successful operations, rather than by only through lessons learned after failures. In line with this, identifying Sources of Resilience means investigating the mechanisms by which organizations successfully handle expected and unexpected conditions. Such mechanisms (e.g., strategies, processes, tools) allow the organization to adapt, perform and deliver required services in spite of the variability and complexity they experience in their operations. This adaptive capacity can be recognized by looking at the work-as-done, both in daily operations and unusual or exceptional scenarios, in order to identify sources of resilience and to learn from what goes well.