DRMG User Manual

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Content of the guidelines

Elements

The guidelines are constituted of Capability Cards (CC) that propose practical interventions in order to develop and enhance specific resilience management capabilities identified in crisis management practices and scientific literature. The guidelines build on the Capability Cards by organising and relating them, because the resilience management capabilities they refer to are not independent. The CCs are organised in themes (higher level capabilities) and related to each other as well as to basic functions of crisis management. This organisation of the guidelines allows for multiple ways of accessing their content, and aims to anticipate the various needs and interests of users.

Content of the Capability Cards

Each CC provides information to support the understanding and implementation of the interventions proposed. The content of each CC is organized in five main sections:

  • General description of the card and table of contents.
  • Implementation - Descriptions of interventions, organised by phases of crisis management (before, during and after). These descriptions often include “triggering questions” that aim to capture essential issues users should think or try to address. These questions also aim to help users adopt a resilience-oriented perspective, which might differ from typical views on risk and safety. The interventions often refer to strategies, methods, tools and practices that are selected from literature or experience, and are presented succinctly (main elements of implementation, relevance for the CC, and reference to external sources for additional information). When possible, the CCs rely on illustrative examples and hints to provide additional guidance, estimate maturity in terms of technology readiness levels (TRL), and discuss cost of implementation.
  • Understanding the context - Background information to describe the objectives and rationale underlying the resilience management capability addressed, as well as associated benefits, challenges, and actors of crisis management.
  • Relevant material - Additional material, which provides short descriptions of practices, methods and tools relevant to the interventions proposed, as well as references to documents of interest (scientific or professional literature).
  • Navigate the DRMG - Information that associates the CC with high-level themes or categories, resilience abilities, functions of crisis management, and types of actors. Most of the time, CCs are associated with multiple items in each category, which as a result, serve as a tagging mechanism more than a hard classification. An important purpose of the categorisation information is to serve as a navigation mechanism and suggest associated content in order to facilitate the implementation of the CC in the general guidelines context. For the same purpose, relationships with other CCs are provided when relevant.

Expanding or contracting information presented

Throughout the wiki, expandable sections of content are used to reveal or hide information depending on the needs and interests of the user.

In particular, this principle is used to provide the Capability Cards’ content “on demand”, because these are often pages that contain large amounts of information. The primary focus of the CCs is the set of interventions proposed; this information is displayed by default. When users want to better understand the approach and objectives of the CC, the section “Understanding the context” can be expanded. When users want to have more details on practices or methods associated with the interventions, they can also expand the “Relevant material” section. Finally, domain-specific sections presenting the perspective of the domains of Healthcare and ATM might be associated with sections of the CC. These sections are provided as expandable blocks of content, and aim to help users reflect on their own domains of practice.


Accessing the guidelines

Left menu

The items under the header Using the DARWIN Resilience Management Guidelines (DRMG) include information and links to the pages with the Capability Cards.

The guidelines

[Home]
This page lists all the Capability Cards currently available, organised by themes.

Each CC is shortly described through its title and a short paragraph presenting its purpose. In addition, if the reader wants a more details on the CC, the purpose description can be expanded: clicking on the section will reveal a table that gives an overview of the interventions proposed by the guideline, and their expected outcomes. Click on the title of the guideline to reach the detailed page.

The themes can also be clicked, then a page opens that gives a description of the theme and a list of associated guidelines.

Browse by resilience abilities
This page organises the resilience abilities according the four key resilience abilities: Anticipate; Learn and Evolve; Monitor; and Respond and Adapt. Each of these four resilience abilities is described in a separate page where each associated Capability Card can be reached. To reach the page for an resilience ability, click the heading of the ability.

Browse by functions of crisis management
This page provides a model in the form of a graph where the guidelines are classified by their functions. The model was developed to describe and relate the functions associated with resilience management in the context of crises.

The links below under the headings The DARWIN project, and Developers' pages
These pages are only intended for the the guidelines developers.

Associated material

Terminology
This page defines the terms used in the guidelines. Definitions typically come from standards or scientific literature (references to definitions are indicated).

Approach, principles and objectives
The DARWIN guidelines are based on practice and research associated with the fields of Resilience Engineering and Community Resilience. These fields are complementary to, but differ sometimes from, traditional views on crisis management (e.g., risk-based). The page on “approach, principles and objectives” gives details about the philosophy underlying the guidelines. It aims to help user adopt a resilience perspective when thinking about the crises they confront in their domain, and when reading and applying the DARWIN guidelines.

User manual
The user manual (this page)

Field guide
The “field guide” is intended as a short version of the guidelines, which users can access outside of their regular operating environment, when they do not need to or cannot access the full details of the guidelines. The field guide is developed primarily as a memory aid, to help users focus of the issues that matter (especially through the use of the triggering questions associated with interventions proposed). To be used most effectively, the field guide requires sufficient knowledge of the guidelines.

Navigating in the guidelines

Navigation to a Capability Card can be performed in four major ways:

  • By [Home] in the left menu, where the CCs are organised by themes
  • By Browse by resilience abilities in the left menu where the CCs are organised according to the four key resilience abilities: Anticipate; Learn and Evolve; Monitor; and Respond and Adapt.
  • By Browse by functions of crisis management in the left menu where the CCs are organised in a graphical model by functions.
  • By links within each CCs that points to related CCs.


Providing feedback and suggestions on the guidelines

The purpose is that DRMG should be a living document that will be continually supplemented and adapted from experience of its use and assessments.